ALH-CF281A

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*Pictures shown are for reference only. Actual product may vary due to product enhancement.

Apex Code

ALH-CF281A

OEM Code

CF281A

Printer Models (for use in)

HP laserjet Enterprise M630 HP LaserJet Enterprise 604n/604dn/M605n/M605X/M606dn/606X

Region

Color

Quantity Added

Installation Method

Installation Guide for HP CF280 Series

Installation Guide for HP CF380 Series

Technical Support

Error: 10.00.0X Supply memory error

Error Code: 10.00.0X Supply memory error
Remarks: X=0, 1, 2, 3, 4. 0 stands for BK, 1stands for C, 2 stands for M, 3stands for Y, 4 stands for drum unit.

Reason:
①Bad detecting environments and the static interference leads to wrong communication between the chip and the printer.
②Bad chip, resulting in wrong communication.

Solution:
①Check whether the anti-static measure is qualified.
②Exchange qualified chips.

10.10.0X Supply memory error (CF214 Series Error Code: 10.00.10)

Error Code: 10.10.0X Supply memory error (CF214 Series Error Code: 10.00.10)
Remarks: X=0, 1, 2, 3, 4. 0 stands for BK, 1stands for C, 2 stands for M, 3stands for Y, 4 stands for drum unit.

Reason:
①The cartridge is not installed the chip.
②The printer does not react to the chip.
③The chip is installed in an opposite direction.
④The installed chip does not match up with the printer (using wrong chip).

Solution:
①Check whether the chip is installed in the cartridge.
②Check whether the printer probe is undamaged.
③Check whether the chip is installed in a correct direction.
④Check whether the chip code matches up with the printer.

Indicator lights are usually on or flicker in the control panel (No display screen)

Error: Indicator lights are usually on or flicker in the control panel (No display screen)

Reason:
①Paper empty and paper jam in the printer.
②Other hardware problems of the printer.

Solution:
①Put in the paper or clear the paper.
②Ask professional maintenance personnel for help.

Indicator lights related to cartridges of different color (BK/C/M/Y) flicker in the control panel (N

Error: Indicator lights related to cartridges of different color (BK/C/M/Y) flicker in the control panel (No display screen)

Reason:
①The chip has reached to the standard page yield, which hints for low information of the chip occurs.
②Improper structure or low toner of the cartridge, making the cartridge toner detection device cannot detect the toner and the printer rewrite the information in the chip and hint of low information of the chip occurs.

Solution:
①After reaching to the standard supplies page yield, please change new cartridges and chips.
②Before using the new cartridge, shake the cartridge several times to make the toner spread evenly in the container.
③Check whether the toner volume reaches to the standard weight. If the toner volume is low please use the standard toner cartridge to test the chip.

Indicator lights related to cartridges of different color (BK/C/M/Y) is usually on in the control pa

Error: Indicator lights related to cartridges of different color (BK/C/M/Y) is usually on in the control panel (No display screen)

Reason:
①The cartridge does not install the chip.
②The printer does not react to the chip.
③The chip is installed in opposite direction.
④The installed chip does not match up with the printer (using wrong chip).
⑤Bad testing environments and the static interference leads to wrong communication between the chip and the printer.
⑥Bad chip, resulting in wrong communication.

Solution:
①Check whether the chip is installed in the cartridge.
②Check whether the printer is undamaged.
③Check whether the chip is installed in a correct direction.
④Check whether the chip code match up with the printer.
⑤Check whether the anti-static measure is qualified.
⑥Replace with a qualified chip to test again.

Error: Incorrect Supply

Error: "Incorrect Supply"

Reason:
①Chips for different color are installed in wrong position.
②Two or more same model chips are installed in four cartridges.

Solution:
①Check whether different color chips are installed in wrong position.
②Check whether the chip is the same color installed in the error-hinting cartridge.

The hint of Replace toner Cartridge shows that ink volume information changes suddenly causes lackin

Error: "Replace toner Cartridge" shows that ink volume information changes suddenly causes lacking of printing yield

Reason:
①The chip has reached to the standard supplies page yield.
②Low toner in the cartridge so the printer cannot detect the toner and rewrites the information of the chip.
③Improper structure of the cartridge, making the cartridge toner detection device cannot detect the toner and the printer rewrite the information in the chip.

Solution:
①After reaching to the standard supplies page yield, please change new cartridges and chips.
②Check whether the toner refill volume reaches to standard weight; if the toner volume is low please use the standard toner cartridge to test chips.
③Before using a new cartridge, shake the cartridge several times to make the toner spread evenly in the toner container.

Remove shipping lock from XXX cartridge, please remove the shipping lock

Error: Remove shipping lock from XXX cartridge (XXX means different color), please remove the shipping lock.

Reason:

①When installing new cartridge, the printer will detect the capacitance between the powder feeding roller and the developer roller. When the capacitance is lower than 10PF (the data will be slightly different according to different printers), the printer will make error report "Remove shipping lock from XXX cartridge" ("XXX" means different color), that is, please remove the shipping lock. When installing used chips, the printer will not make such error report.

②The shipping lock/decoding lock is a part of the cartridge. Its function is to separate the OPC from the developer roller to make preparation for toner detection. If the OPC cannot be separated from the developer roller, it will lower the induced voltage of the developer roller during toner detection. Thus, the printer will consider that the capacitance is low between the developer roller and the powder feeding roller, which will affect the accuracy of the toner detection.

③The reason of this error is that the printer will detect the toner volume according to the capacity between the powder feeding roller and the developer roller; When the printer considers that under any circumstance, the capacitance of the OEM new cartridge will not be lower than 10PF and if the capacitance of the new cartridge is lower than 10PF, the printer will see it as abnormal, believing that it is caused by the failed separation between the OPC and the developer roller. The printer will give a hint to decode locking. However, if using the used cartridge, the printer considers that the capacitance can be lower than 10 PF, so after installing the used chip, even the printer detects the capacitance is lower than 10 PF, it will not make error report.