*Pictures shown are for reference only. Actual product may vary due to product enhancement.
Apex Code
ALX-2270Y
OEM Code
CT202270/CT202263
Printer Models (for use in)

FUJI XEROX DocuPrint CP225w/CP115w/CP116w/CM115W/CM225FW Xerox DocuPrint CP118w/CM118W/DocuPrint CM228fw/CP228W/DocuPrint CP119w

FUJI XEROX DocuPrint CP225w/CP115w/CP116w/CM115W/CM225FW Xerox DocuPrint CP118w/CM118W/DocuPrint CM228fw/CP228W/DocuPrint CP119w

Region
AP
Color
Y
Quantity Added

Related Products

CT202269/CT202262

CT202268/CT202261

CT202267/CT202260

CT202266/CT202259

CT202265/CT202258

CT202264/CT202257

Installation Method

Technical Support

    Error:
    The printer reports "Replace the xxx toner cartridge", Error Code: 093-933(BK)/932/931/930 (C/M/Y)

    Reason:
    The replacement chip has reached its useful life.
     
    Solution:
    Replace it with new chips and cartridges.

    close

    Error:
    The printer reports "incompatible X toner cartridge", Error Code: 093-926(BK)/939/938/937(C/M/Y)

    Reason:
    ①The chip model is used incorrectly.
    ②The chip area is unmatched with the printer.
     
    Solution:
    ①Check whether the replacement chip's model is used correctly, which can be confirmed by seeing the laser marking code printed on the chip.
    ②Check whether the printer area matches the chip area, and replace the chip in accordance to printer area.

    close

    Error:
    The printer reports "XXX CRUM ERROR 009-36X"

    Reason:
    ①The two chips installed are the same color.
    ②The chip model is used incorrectly.
    ③Chip data exception.
     
    Solution:
    ①Check whether the chips installed are the same color?
    ②Check whether the replacement chip's model is used correctly, which can be confirmed by seeing the laser marking code printed on the chip.
    ③If the "error" still exists by processing the above operations, it is recommended to return back the abnormal chip to Apex for analysis.

    close

    Error:
    The printer reports "CRUM ID 093-960 Reseat X cartridge"

    Reason:
    ①The chip model is used incorrectly.
    ②The chip area is unmatched with the printer.
     
    Solution:
    ①Check whether the replacement chip's model is used correctly, which can be confirmed by seeing the laser marking code printed on the chip.
    ②Check whether the printer area matches the chip area, and replace the chip in accordance to printer area.

    close

    Error:
    The printer reports "Toner cartridge detached 093-97X" or "Insert X Cartridge"

    Reason:
    ①The replacement chip isn't installed.
    ②The replacement chip is in bad contact.
     
    Solution:
    ①Check if the chip is installed.
    ②Check if the printer's probe is damaged.

    close

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