*Pictures shown are for reference only. Actual product may vary due to product enhancement.
Apex Code
ALL-C540A1Y
OEM Code
C540A1YG
Printer Models (for use in)

Lexmark C540dw/C540n Lexmark C543dn Lexmark C544n/C544dw/C544dn Lexmark C546dtn Lexmark X543dn Lexmark X544dn/X544n/X544dw Lexmark X546dtn Lexmark X548de/X548dte

Lexmark C540dw/C540n Lexmark C543dn Lexmark C544n/C544dw/C544dn Lexmark C546dtn Lexmark X543dn Lexmark X544dn/X544n/X544dw Lexmark X546dtn Lexmark X548de/X548dte

Region
WW
Color
Y
Quantity Added

Installation Method


Technical Support


    1. Error Code: 31 Missing or Defective Cartridge
    Reason:
    ①The cartridge is not installed the chip.
    ②The printer does not react to the chip.
    ③The chip is installed in an opposite direction.
    ④The installed chip does not match up with the printer.
    Solution:
    ①Check whether the chip is correctly installed and whether the chip model matches the printer.
    ②Check whether the printer probe is damaged and whether the chip and printer probe are in good contact.

    2. Error Code: 32 Unsupported Print Cartridge
    Reason:
    ①Bad detecting environments and the static interference leads to wrong communication between the chip and the printer.
    ②Bad chip, resulting in wrong communication.
    Solution:
    Replace with a new chip or return the abnormal chip back for analysis.

    3. Error Code: 42.XY Cartridge region mismatch
    Reason:
    The chip area is incorrect.
    Solution:
    Replace with a chip that matches the printer area.

    4. Error Code: 88
    Reason:
    The chip has reached its useful life.
    Solution:
    Replace with a new chip.

    5. Error Code: 929.00
    Reason:
    Encoder wheel doesn’t match with chip.
    Solution:
    Replace with a new encoder wheel that matches the chip.

    6. Error Code: 84 Replace Photoconductor
    Reason:
    The photoconductor unit in the printer is near or past its expected life, and the printer will stop printing.
    Solution:
    Reset the photoconductor counter.

    7. Error Code: 31.06 X Defective Cartridge
    Reason:
    Chip data exception.
    Solution:
    Replace with a new chip or return the abnormal chip back for analysis.

    close

Description